Date of publication: 2017-07-08 17:18
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Rate Plans and Rating &minus A billing systems must manage a variety of products and services, different rate plans associated with those products and services and should provide flexible ways to rate usage generated by those products and services.
Auditing & Security &minus A billing system should perform data audits and integrity checks. A secure system is always desirable for an operator.
This information is then converted in a format, which can be printed in a readable form. Finally, the envelope is printed, stuffed with enclosures, and mailed to the end customer.
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A billing system should be composed of a series of independent applications that, when run together, are referred to as the billing system. A good billing system should provide the following major functionalities with a depth of flexibility &minus
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Once each call is rated, this information is stored until the invoice is run, usually once a month. When the invoice is run, other nonusage charges, such as discounts or monthly fees, can be applied to the bill or sometime called invoice.
Problem Handling &minus A billing system should also be able to manage trouble-ticket entry, coordinate trouble-ticket closure, and track the resolution progress of a trouble ticket.
Most time and billing software applications also create billing cycle reports to display information such as hours worked, expenses incurred, how much to bill clients, and which clients owe money for specific projects.
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